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A hotel lobby and coffee for the people

From the June 2014 issue.

Hotel chains are improving their lobby and coffee offerings to entice guests to stick around.

Business travellers should have an easier time finding a decent cup of coffee and comfortable pubic work space, thanks to a resurging trend in the hotel industry.

In fact, they may not even have to leave the hotel lobby.

Ace hotel London coffee hotel lobby

Several large players in the hotel industry are ditching stale coffee and developing their own caf├ęs as part of an effort to make more profitable use of their lobby and common areas.

In the United States, hotels spent an estimated US$5.6 billion on capital improvements in 2013, which is more than double the $2.7 billion invested in 2010.

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