Starbucks has announced the latest expansion of Starbucks Delivers to five new United States markets – Atlanta, Denver, Phoenix, Philadelphia, and New Jersey – as well as further expansion in the New York Metro.
The delivery program, which launched as a pilot with Uber Eats in late 2018, is now available in 16 major US markets and will reach national availability in early 2020.
“Following our recent commitment to make delivery available nationwide in 2020, we are excited to bring Starbucks Delivers to five more major US markets,” says Roz Brewer, Group President and Chief Operating Officer at Starbucks.
“The expansion of Starbucks Delivers is part of our continuous effort to enhance the retail experience and provide customers another convenient option to enjoy Starbucks wherever they are.”
Through its partnership with Uber Eats, Starbucks intends to leverage the expertise of the largest global delivery service outside of China. This chain says this service extends potential engagement to new customers and those who currently include Starbucks as part of their morning or afternoon routines.
Through the Uber Eats platform, customers can track progress of their order and location of their Uber courier. With approximately 95 per cent of core items available from the Starbucks menu, customers will be able to customise their orders as they would instore when ordering on the Starbucks Mobile App.
In addition to the US, Starbucks has launched delivery programs in more than 15 global markets, including Canada, Chile, China, Colombia, Hong Kong, India, Indonesia, Japan, Mexico, Singapore, the United Kingdom, and Vietnam.